The Gaylord Texan Resort & Convention Center offers a unique experience in a remarkable setting and we want to ensure that you have a flawless event. This site will provide you with all the tools and resources needed for your upcoming event. If you need any assistance with the ordering process or have any questions, please feel free to reach out to us directly.

All ordering of Utilities and IT items is done through this site. However, if you have questions ...

... for Electrical and Utilities questions, call 817-778-3680 or email TexanExhibitHall@GaylordHotels.com.

... for Internet and other IT related questions, call 817-778-3600 or email TexanITSales@GaylordHotels.com. 

Grapevine Fire Marshal permit application: https://grapevine.mccicloud.io/Forms/GaylordPermitApplication.

NOTE:  Any vehicle or equipment (such as, but not limited to lawn equipment, generators, etc.) which utilizes a fuel/power source (liquid or battery) entering the building for display MUST have a permit issued by the Grapevine Fire Marshal.  Any heat-producing device (such as, but not limited to cooking/warming devices, heaters, dryers, coffee machines, heat presses, etc.) MUST have a permit issued by the Grapevine Fire Marshal.  Refer to the Grapevine Fire Marshal Permit Application for display vehicle/equipment and heat-producing device requirements.  The application lists all requirements for a vehicle/equipment to be displayed inside.

For AV requests, visit https://eventnow.encoreglobal.com

For rigging requests, visit https://encoreglobal.com/rigging-request